The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Joseph Subaru of Florence dedicated locally to the Love Promise?

Our Love Promise can be witnessed throughout the year as we involve ourselves with and contribute to charitable and community organizations both large and small.

Meals on Wheels, Most Valuable Kids

Did Joseph Subaru of Florence go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Joseph Subaru of Florence

Subaru and Joseph Subaru of Florence believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Boone County Animal Shelter Love Promise Story - Sloane L

Hi there! My name is Templeton and I'd like to tell you my story. I used to have a home of my own, but unfortunately, I must've wandered off and gotten turned around, so I couldn't find my way back. I did, however, find a cozy spot to sleep one night and that's where my story begins... When I woke up the next morning, it was because a nice man found me taking a nap on some hay in his barn. He was very nice to me, which was especially helpful because I am also blind, so new things and unfamiliar sounds make a me a little nervous at first. This nice young man called Boone County Animal Care & Control, so that I could get the help that I needed and that's how I ended up at the shelter. At first, my new friends at the shelter thought I might be really sick. I was so skinny and infested with parasites - they knew I had been on my own for bit. They were mostly worried about my eyes, however, since it was clear that I couldn't see anything. Luckily, they took really good care of me and made sure that I got the best veterinary care possible - I even got to go for a car ride to see an eye doctor named Dr. Spatola! He's a specialist at The Animal Eye Institute and he made me feel like the very best boy! He was so nice to me and gave me a clean bill of health on both of my eyes - all I need are some eye drops every day to make sure they stay healthy. I will never see again, but that's okay! I trust my humans and I know that my new forever family will love me for exactly who I Am. My friends at the shelter tell me I am just the sweetest boy they've ever met. I think they might be right, because I really do just love everyone I meet - humans are the best! After my shelter friends got me feeling better, they found a new loving home for me. I love them so much and play with my new fur brother all the time. I love to follow my people around the house and cuddle up on the couch.I’ll always be grateful to my friends at Boone County Animal Shelter for helping my find my forever home. Love,Templeton

Boone Co. Animal Care & Control
Boone County Animal Shelter Love Promise Story

Joseph Subaru shares the love with Camp Ernst! - Eli C

Thank you Joseph Subaru for your financial support for the kids! Since 1928, YMCA Camp Ernst has been providing youth unique experiences that broaden their horizons and shape them into more confident, conscientious, responsible and independent individuals. The Camp uses a variety of engaging activities to instill core values and life lessons in tomorrow’s leaders. Through all of these activities, youth are exposed to the Y’s Core Character Values of caring, honesty, respect, and responsibility. The Camp also enables significant growth in self esteem, confidence and relationship skills. Leadership development is also a core component of camp-designed to prepare teens for future counselor positions and leadership later in life

Camp Ernst
Joseph Subaru shares the love with Camp Ernst!

Joseph Subaru loves Boone County Animal Shelter - Andy H

Joseph Subaru proudly sponsored the Boone County Kentucky Animal Shelter during October for the “Subaru loves Pets!” program. Not only did they collect a large amount of dog food and supplies from customers for the shelter but will also present the shelter with $3,100 to assist with pet adoption during the month! All cash donations made by customers will be matched by Joseph Subaru as well. What a great event, one that left everyone with a great sense of satisfaction knowing that pets were placed in homes where they belong and will be loved!

Boone County Animal Shelter
Joseph Subaru loves Boone County Animal Shelter

Newport KY Firefighters brighten local Christmas - Audrey O

NEWPORT, Ky. — Newport Firefighters Local 45 went above and beyond the call of duty to make a few special squads runs on Christmas Eve – delivering gifts to a few families in need this holiday season. For many, 2020 is a year they’d probably like to forget, but this holiday season, six Newport families got an opportunity they’ll probably remember for many Christmases to come. Santa traded in his sleigh for fire engine 901. Recent Stories from “I know what it’s like to grow up like these kids,” said Newport firefighter Audrey Owczarzak. “This is my personal thing that I love to do for Newport firefighters.” In past years, Santa delivered toys to the houses of each boy and girl, but because of COVID-19, most of the gifts had to be left outside. “To see us pull up and give them something that makes them happy,” said the jolly old elf himself. “It melts your heart.” With the help of Joseph Subaru of Florence and The Christ Hospital, Newport Firefighters helped six families including 28 children have gifts, food and other items this holiday season – along with a welcome surprise. “My oldest son said, ‘I see Santa,’” Newport resident Tiffany Burton said. Her five kids will get a few gifts, thanks to the support of the community.“ In prior years we've always been able to do it,” Burton said. “This year we just weren't able to. If it weren't for the fire department, my kids wouldn't have anything. "Without the firefighters and their Christmas Eve "Beyond the Call" event. "It means a lot to me,” Burton said. “My kids have been through trauma in the last year. We became homeless. My mom took us in. "A short stop from the firefighters brings an opportunity for these families to celebrate and share a little bit of love in a tough time. "It feels like I'm a kid all over again,” Burton said. “Just waiting for them to open it up and see what they have. Not caring about the mess afterward. Just wanting to see their face, and their expression. The magic once again."

Newport Professional Firefighters Local 45
Newport KY Firefighters brighten local Christmas

Joseph Subaru Loves to Care 2019 - Christina B

Subaru Loves to Care Joseph Subaru – Florence, KY On June 17th, Joseph Subaru and the Tri-State Chapter of The Leukemia and Lymphoma Society (LLS) delivered 80 blankets for patients, craft kits for visiting children and “messages of hope” to the patients of The Jewish Hospital-Mercy Health. Presenting these gifts of support for patients and families were: Andrew Held, General Manager of Joseph Subaru, William Castleman, Sales Manager of Joseph Subaru, Tom Carleton, LLS Executive Director, and Christina Bold, LLS Campaign Manager. Accepting on behalf of patients were: James H. Essell, MD, a blood and marrow transplant specialist with OHC/Medical Director of the Blood Cancer Center at The Jewish Hospital/Chair, Cellular Therapy for The US Oncology Network and Kitty Tierney, Director of Transplant Administration of The Jewish Hospital-Mercy Health. The Leukemia & Lymphoma Society is grateful for its 4-year partnership with Joseph Subaru’s Loves to Care initiative, and its long-standing relationship with OHC and The Jewish Hospital-Mercy Health.

The Leukemia & Lymphoma Society
Joseph Subaru Loves to Care 2019

Joseph Subaru Loves to Care - Christina B

Another wonderful example of how Joseph Subaru of Florence Loves to Care! On July 20th 2018 Andy Held and Bill Castleman from Joseph Subaru delivered blankets, craft kits, and letters of HOPE to Jewish Hospital. Oncologist Dr. Edward Faber and Kitty Tierney Clinical Manager of the Blood Cancer Center accepted this donation on behalf of their patients. We are so appreciative of Joseph Subaru's partnership with The Leukemia & Lymphoma Society, and their support of our critical mission!

Joseph Subaru Loves to Care

Warm Blankets Provide Comfort for Cancer Patients - Roseann H

On July 6th, 2017, Andy Held (General Manager) and Joe Fangman (Sales Manager) of Joseph Subaru delivered 80 blankets and 10 craft kits, along with messages of hope, to patients at the Mercy Health/Jewish Hospital Blood Cancer Center. As part of Subaru's national partnership with The Leukemia & Lymphoma Society (LLS), Joseph Subaru collected messages of hope from customers during the month of June, then Andy and Joe personally delivered the items to the front door of the Blood Cancer Center. The rain in no way dampened the spirits of the representatives from LLS, Mercy, and OHC who were on hand to accept the donation. We at LLS applaud the generosity of the Joseph Subaru team, and are grateful for their support of our mission, to: Cure leukemia, lymphoma, Hodgkin's Disease and myeloma, and improve the quality of life of patients and their families. It's not often that we have the chance to offer a tangible expression of our support for patients in treatment ... so from the bottom of our hearts, thank you, Andy and Joe, and the entire Joseph Subaru team for giving us this special opportunity!!!

The Leukemia & Lymphoma Society Tri-State Chapter
Warm Blankets Provide Comfort for Cancer Patients

Newport Intermediate Receives Garden from Subaru - Dianna S

On March 6, The Garden Club at NIS was notified that they had won a free Garden Habitat from Subaru Loves the Earth. The members were so excited to have been nominated and won this prize. Around mid-May, the club would received donations to help build the garden. We were sent bird houses, digging tools, a hummingbird feeder, food, organic soil, starter plants, and a watering can plus other items for the garden. We are very excited to break ground and start creating the garden habitat in September. We Thank Subaru and will keep you posted with the progress of Newport Intermediate School's Garden Habitat. ---Dianna Schutte sponsor of The Garden Club.

Newport Intermediate School
Newport Intermediate Receives Garden from Subaru

Subaru Shares the Love with Brighton Center - Deana S

Brighton Center and the Newport Professional Firefighters Local 45 IAFF would like to thank Joseph Subaru of Florence for Sharing the Love through the Subaru Share the Love Campaign which resulted in a $21,658 donation to meet local community needs!

Brighton Center
Subaru Shares the Love with Brighton Center

Joseph Subaru partners up with Newport Primary! - Joshua S

Newport Primary is a school that is approximately 95% free and reduced lunch. This simply means they are a high poverty school. The Newport District works diligently to ensure student barriers are removed in order to allow learning to take place. Students have the opportunity to have three meals a day, some students are identified by teachers to ensure food is sent home on weekends with them and the schools partner with many agencies to gather school supplies for students. The school will them purchase any other school supplies that are needed to take that burden off of the family. Thanks to Subaru and Joe Fangman for partnering with Newport Primary School this year. Subaru helped NPS remove barriers so students can learn.

Newport Primary School
Joseph Subaru partners up with Newport Primary!